Digital AI chatbot, Happy young African American woman using mobile smartphone with AI chatbot for online information in ...

Slack cofounder Cal Henderson on its new integrations with Salesforce services—and what it’s been like to become part of the business software giant. Once upon a time, Slack was a sort of Switzerland ...

Salesforce launched its first integrations with newly acquired Slack across its clouds and Customer 360. The effort is aimed at hybrid work and the "digital HQ" as well as resolving customer issues ...

Slack’s new AI-powered workflow automation is transforming how teams communicate, collaborate, and get work done. From summarizing meetings to triggering complex multi-app processes, it’s making ...

The first fruits of Salesforce's acquisition of Slack are unveiled today as the CRM giant urges customers to adopt a Slack-First Customer 360 approach to sales, service and marketing The rationale for ...

One of the most intriguing aspects of last week's Slack Frontiers event is that it's as though Salesforce had never bought Slack. While the two companies are fully enmeshed behind the scenes, what was ...

Most business software doesn’t talk to each other the way it should. Your sales team updates Salesforce, your support reps live in Slack, your project managers track work in Jira – and somewhere in ...