Customer feedback is the key to evaluating and improving your business operations, especially in the service industry. Few methods of getting responses from customers are better than a survey.

Form controls turn regular Microsoft Word documents into interactive files that accept user input. From employment applications to expense reports, time cards to vacation requests, you can build ...

Dennis O'Reilly began writing about workplace technology as an editor for Ziff-Davis' Computer Select, back when CDs were new-fangled, and IBM's PC XT was wowing the crowds at Comdex. He spent more ...

The Microsoft Forms service became available as a preview test release this month for commercial Office 365 users. The service is already being used by Microsoft's Office 365 Education customers to ...