For salespeople, the customer relationship management (CRM) software they use every day is akin to a command center. Most of the interactions they have with customers revolve around the data residing ...

Customer relationship management (CRM) applications have moved beyond being tactical tools for managing sales to become the primary means through which many organizations manage customer experience.

Discover how Zoho CRM helps capital funding companies streamline deal flow, manage investor relations, and support startup ...

Zoho has previewed Zoho CRM for Everyone, a new set of capabilities aimed at democratizing CRM for all teams involved in customer operations. Zoho CRM for Everyone allows sales teams to communicate ...

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Zoho has been an interesting company to me for sometime. The company's office productivity products are solid---arguably better than Google Apps---and Zoho is an enterprise player with CRM apps and ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You're looking for a CRM system for your company. But you're not ...

Did you miss the latest upgrade from Zoho? Maybe you blinked -- in fact, you may have missed more than one. Zoho, the upstart provider of online Web applications, seems to be continually integrating ...

PLEASANTON, Calif.--(BUSINESS WIRE)--Zoho today announced the launch of Zoho Developer, a program that provides independent software vendors (ISVs) and application developers the tools and resources ...

PLEASANTON, Calif.--(BUSINESS WIRE)--Zoho today unveiled Zoho PhoneBridge Platform. Available immediately to telephony vendors, the platform accelerates the development and deployment of solutions ...